How to END or CANCEL your Amazon Prime Membership?



How to Cancel Amazon Prime

Two Methods:

This wikiHow teaches you how to cancel an Amazon Prime membership in order to prevent it from renewing. You can do this both on the Amazon website and in the Amazon app.

Quick Summary

1. Go to the .
2. ClickEnd Membership
3. Log into your Amazon account.
4. ClickContinue to Cancel
5. ClickEnd Nowfor a refund orEnd on [Date]to keep Prime until the end of the billing cycle.

Did this summary help you?

Steps

On Desktop

  1. Open the .Go to this page in your computer's web browser. This will take you to the "End Your Amazon Prime Membership" page.
  2. ClickEnd Membership.It's a yellow button near the top of the page. Doing so will take you to a sign-in page.
  3. Log into Amazon.Enter your email address and password, then clickSign in. This will verify your account.
    • Even if you're already logged into your Amazon account, you'll still need to clickSign inin the middle of the page.
  4. ClickContinue to Cancel.It's a yellow button near the bottom of the page.
  5. End your Amazon Prime membership.You have two choices here: clickingEnd Nowwill cancel Prime for the rest of the current billing cycle and refund part of your Prime payment for the month, while clickingEnd on [Date]will allow you to continue using Amazon Prime until it's set to renew.
  6. Wait for the confirmation page.When you see the "Cancellation confirmed" page appear, your Prime membership has been canceled.

On Mobile

  1. Open Amazon.Tap the Amazon app icon, which resembles the "amazon" logo over a shopping cart.
  2. Tap .It's the three-lined icon in the top-left corner of the screen. Doing so prompts a pop-out menu.
  3. TapYour Account.You'll find this option near the top of the pop-out menu.
  4. TapManage Prime Membership.It's in the "Account settings" section of the menu.
  5. Log into Amazon.Enter your email address and password when prompted.
    • Even if your account login is saved, you'll still have to tapSign inhere.
    • If you're using an iPhone with Touch ID, you may instead be prompted to scan your fingerprint.
  6. Scroll down and tapEnd Membership.This option is near the bottom of the page. Doing so takes you to the start of the cancellation confirmation.
  7. Scroll down and tapI Do Not Want My Benefits.It's at the bottom of the page.
    • You may not have this option. If so, skip to the next step.
  8. Scroll down and tapEnd Membership.You'll find this option near the bottom of the page.
  9. TapEnd on [Date].It's near the middle of the screen. Doing so will cancel your Prime membership's auto-renewal; at the end of the current billing cycle, your membership will be terminated.
    • You may also see an option entitledEnd Nowhere. Tapping this option will allow you to cancel your Prime membership immediately, which will prompt Amazon to refund to you the rest of the current billing cycle's payment.

Community Q&A

Search
  • Question
    What can I do if I'm having problems cancelling my membership?
    wikiHow Contributor
    Community Answer
    Try calling Amazon customer service for assistance. They should be able to straighten things out.
    Thanks!
  • Question
    How do I talk to someone about my Amazon Prime problems?
    wikiHow Contributor
    Community Answer
    You can go to Amazon's support page and contact them there.
    Thanks!
  • Question
    What should I do if there is an unauthorized charge on my debit card?
    wikiHow Contributor
    Community Answer
    If the charge is from Amazon, call their Customer Service department. If not, call your bank.
    Thanks!
  • Question
    How can I chat with Amazon or call them? I can't find a phone number.
    wikiHow Contributor
    Community Answer
    Go to the help pages located on the bottom part of the page and click "contact us."
    Thanks!
  • Question
    How do I contact Amazon Prime via phone?
    wikiHow Contributor
    Community Answer
    There is no phone number to contact them at.
    Thanks!
  • Question
    Is it possible to end a prime membership?
    wikiHow Contributor
    Community Answer
    Yes, you should be able to cancel the membership no problem.
    Thanks!
Unanswered Questions
  • Can I cancel Aazon? And reinter new information?
  • How do I sign up for Amazon Prime initially?
  • How do I contact Amazon by phone?
  • 1-866-833-9887 | What is the phone number for customer service?
  • How do I cancel Amazon Prime?
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  • It's best to cancel your Amazon Prime account several days before the membership is set to renew.

Warnings

  • When you cancel your Amazon Prime account, your free unlimited photo storage and Cloud Drive access will end. If you want to continue using it, you'll need to pay for it.

Related wikiHows

Sources and Citations

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Date: 14.12.2018, 19:31 / Views: 84231